Mike opened the agency in January 2000 with one consultant in a small shop on Tedder Avenue. With a strong customer service focus, the agency quickly outgrew the original shop, and eventually relocated upstairs. The early growth was driven largely by the word-of-mouth recommendations from satisfied locals, but when Mandy quit her airline job to join the agency, her extensive experience and warm personality further enhanced the agency’s reputation.
Clearly the agency is doing something right, it has grown to a total of 23 staff, with 13 based in the Tedder Avenue and 10 home-based consultants. Boasting more then 400 years of combined knowledge and industry expertise, our team of highly experienced advisors passionately orchestrate the most desirable and bespoke itineraries. As they say in business, ‘surround yourself with extraordinary people who excel at what they do’ and we have been fortunate enough to attract this caliber of staff to the agency.
A strong player in the cruise market, we have 4 Cruise Master consultant’s whom have been awarded the highest accolade accredited by the CLIA, experienced professional Corporate Consultants and sought after Groups consultants. In a team with our level of experience and expertise, you can rest assured your individual needs and desires are of utmost important to us, subsequently our service will consistently exceed your expectations.
Naturally, the team are all avid travellers, and between them have the globe pretty much covered, from trekking in Peru, exploring Antarctica, living it up in New York, cruising the North West Passage or just simply rejuvenating on at idyllic Maldivian Island; we know travel. Meet our team and find out where we are going next.
Unlike traditional agencies, we reach far beyond the status quo, orchestrating imaginative itineraries that are always customised for you. By taking the time to get to know you, we are able to design experiences that you will want to tell for a lifetime; from annual Family Holidays, Weddings, Honeymoons to Inter-Generational Adventures and Special Celebrations. Wherever you want to go, whatever you want to do, we can arrange it …down to the tiniest details.
Although Main Beach Travel is an independently owned and operated travel agency, we have a world of resources at our fingertips, thanks in large part to our strong partnerships and memberships within the industry.
Main Beach Travel hosts a range of events every year, from showcases; with fantastic selections of cruise lines, hotels, operators and airlines allowing you to gather information for your next trip away, to exclusive functions which will give you an intimate insight of a specific product.
“Deidre, Thank you for doing my flight bookings. Winston and I were very pleased with what you came up with and with the friendly, efficient atmosphere of your office.” – Lee
“Thanks so much for all you have done with our travel plans Deidre. You have been very patient and instructive, which has made the process very seemly and hassle free. We will certainly come back to you and Main Beach for our next trip.” – Kevin J, Brisbane
“Hi Deidre, I just wanted to say a very big thank you for all the work you put in to organise the most fabulous honeymoon. We have definitely lost our travel bug for now, but look forward to having you organise another holiday in the future. Thank you so much!” – Sarah B, Gold Coast
“Thanks again for all your help and follow through Margot. Your service, advice and friendliness has been first class. Both Margot and Tyson are very knowledgeable, fast acting and thorough. And I have been pleased with the deals I got on each occasion. When you get good service once, you admire and remember it. But when you get it repeatedly, I think it’ s important to acknowledge it. So well done MBT. You can be sure I’ll be dealing with you again when I look to travel abroad in the future.” – Glenn K, Laurieton, NSW
“Margot, thanks. That is great service which I really appreciate. Starting to get pretty excited and keen to depart!” – Rod M, Gold Coast
“Thanks again for all your help and follow through Margot. Your service, advice and friendliness has been first class.” – Glenn K
“We know that we can always rely on Deborah to ensure that our travel arrangements are secured with her professional knowledge. We can call on Deb to arrange all our domestic and overseas flights, accommodation, transfers, etc. We know that any booking made will be very well researched and discussed prior to booking and that we have the full support of your company if anything should go wrong. Each week we look forward to receiving your company’s newsletter “Main Beach Travel VIP Club News”. It gives us ideas of travel destinations and other travel options. Thanks again Mandy, Mike and Deborah for making our holidays a pleasure before we even leave home.” – David and Pam R, Gold Coast
“Deb was excellent to work with as she has such a wealth of experience. She provided us with many ideas and suggestions which we had not considered prior. Her follow up and attention to detail was first class as she is super efficient. Deb has a lovely personality and is always so eager to please.” – Jan and Warwick J, Gold Coast
“As avid travellers we have a most abiding confidence in the knowledge that Deborah will make our travel enjoyable, rewarding & hassle free. Her depth of experience in all facets of the travel industry & her attention to detail & followup is “above & beyond “. Deborah’s infectious, friendly & likeable personality are an added bonus to the travel industry.” – Lyn & Martin E.
“I just wanted to share a note of thanks and let you know how much I enjoy working with Mel Harris – she is an absolute delight and so easy and accommodating to work with – a true MBT Star. Thank you so much for always having such as great team to support us here at MCI!!” – Nick M, Pyrmont.
“Dear Jenny Bevan, thank you for organising our trip (flights, car, accommodation) so well. We had a wonderful time and our stay on Kangaroo Island was very happy – thanks again for your expert travel assistance and recommendations.” – Adele
“Had you not organised our trip in the ‘Mandy way’ I would never have made it to the end, nor would the other two. We were molly coddled from beginning to end, always picked up and taken where we needed to go always in comfort. Thank you, thank you, you are simply the best.” – Ann
“Without the amazing support from Mike & Mandy, the MBT Team and YOU Tyson Franke the event would not be a success. It is an absolute pleasure to work with you on the event and I couldn’t do it without you. You are the perfect fit for our group, thanks Mike and Mandy for giving us one of your best staff members. Let’s do it again in Ireland & Scotland.” – Lex
